1. How many days in advance can I buy a ticket from a ticket machine?
Tickets from ticket machines can be purchased 7 days in advance.
2. What do I do if I lost a ticket bought from a ticket machine?
Please contact the Customer Information Centre at +370 700 55 111 or informacija@ltglink.lt.
3. Is there an option to receive my ticket by email when I buy it from a ticket machine?
No, you will not be able to receive a ticket purchased from a ticket machine by email.
You can receive your ticket by email when you buy it online at www.ltglink.lt or in the mobile app.
4. How many tickets can I buy from a ticket machine in one purchase?
Single tickets: 5 tickets (inclusive), fixed-term tickets: 1 ticket.
5. Why is there no cash payment option at ticket machines?
Card payments are envisaged to simplify and streamline the purchase process and to take changing customer needs into account.
Of course, those who want to buy tickets in cash will have the option to do so at alternative outlets – Perlas terminals.
6. What do I do if the ticket machine malfunctions or if I have problems buying a ticket?
Please call the Customer Information Centre at +370 700 55 111. You can also contact train attendants to report any problems.
All questions and answers are HERE